Frequently asked questions
How far in advance do I need to book?
It is best to enquire about two months before your childs birthday. We are usually fully booked about 1 month in advance but to get your preferred time book sooner rather that later! We take booking up to 1 year in advance.Do I need to pay a deposit?
Yes we require a $60 deposit payable within 7 days after your booking. This amount comes off your balance on the day of your party. You can pay by either cash, cheque or internet banking.Is the cake included in the party package?
Our Cheeky Monkeys cakes are not included in the party package but you are welcome to bring your own cake or we can arrange one for you. Our Cheeky Monkeys cakes are $30 or we can quote for specialty cakes.
Is the birthday child included in the "ten"?Yes they are.
What time do we arrive?
Please arrive 5-10 minutes before your party start time. If you arrive too early you will find the doors locked as our staff will be busy preparing for your party.
How many adults can you accommodate?
We have seating for 5 adults in the main party room and there is seating in the disco room also. Up to 10 adults is comfortable. In consideration of the children's space to play we request that you try to keep to this, however we do not turn people away.
Do I pay for under two year olds or teenagers?
Usually no, however if they are fully involved in the party (face painting, loot bag required, food etc) they will be counted in the numbers. Teenagers are welcome to sit with the adults.
Is there coffee and tea provided for the adults who stay?
Yes, one pot of coffee and a pot of tea are provided in the party package. Extra pots are $6 each.
Can I order food for any adults staying?
Yes we do platters for $30 which is a delicious selection of finger food and cheese and crackers for up to 5 adults.
Can we bring in our own food for adults staying?
You may bring something small that does not require heating (sandwiches/muffins).
How much is the gluten free food?
Gluten free food is $4 per plate and may be ordered the week of the party.
Do you do vegetarian food?
Yes we can substitute our hotdogs and pizzas with vegetarian options at no extra cost. This may be ordered the week of the party.
Does your food contain eggs or nuts?
We do not add nuts to our food however some items have been made on production lines which also process items with peanuts (i.e. cheezles). Our muffins do include eggs but you are welcome to bring a substitute in the case of severe allergy.
How do we find you?
We are located at the Ferrymead end of Ferry Rd, on the right hand side opposite Party World. Go past Woolworths on the left, and we are two blocks down. Look for the blue Harcourts building and we are in that block- clearly signposted. During party days we will have a flip sign out the front.
Where do we park?
For parents of the birthday child there are 2 car parks out the back of Cheeky Monkeys, off Settlers Crescent. There is also 5 minute drop off parking out the front, or longer parking on Settlers Crescent (off Ferry Rd).
Do you have a highchair available?
Yes we have one high chair.
Can you accommodate wheelchairs/prams?
We can accommodate wheelchairs, please phone in advance so we can let you in. *Please note our Disco room is upstairs and there is no lift. We prefer not to have prams inside the building as they take up space the children need to run around. Carry cots or car seats are fine.
Can we take our own photo's or video?
Yes no problem. We take photos of every party which you have the option of purchasing after the disco. We also do Photo DVDs.
Do you have EFTPOS?
No we dont sorry, but cash or cheques are fine. Payment is due after the party before you leave.